Effective Date: November 2024

At ProtecXion, we are committed to protecting your privacy in compliance with New Zealand’s Privacy Act 2020. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website protecxion.nz. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and other personal details you may provide through forms or when you contact us.

• Non-Personal Information: We may collect information that does not identify you personally, such as your IP address, browser type, device type, and information about how you interact with our website (e.g., pages visited and time spent).

• Cookies and Tracking Technologies: We use cookies and similar technologies (such as web beacons and tracking pixels) to enhance your experience on our website. Cookies are small data files stored on your device that help us analyse website traffic, improve user experience, and provide personalised content. You can control the use of cookies through your browser settings, but please note that blocking certain cookies may impact your ability to use some features of our website.

How We Use Your Information

We may use your personal information for the following purposes:

• To provide, operate, and maintain our website and services
• To respond to your inquiries and provide customer support
• To improve our website and customise your user experience
• To send you marketing communications, updates, or promotions (only if you have opted in)
• To analyse website usage and performance
• To comply with legal obligations and regulatory requirements under New Zealand law

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers that assist us in operating our website or delivering services to you, such as web hosting services, analytics providers, or payment processors. These providers are obligated to protect your information and use it solely for the purpose of performing their services.

We may also disclose your personal information if required by law, such as to comply with a legal obligation, regulatory requirements, or a court order.

Cookies and Tracking Technologies

Cookies are small files placed on your device when you visit our website. They help us improve your experience by remembering your preferences, tracking your browsing activity, and providing personalised content. There are different types of cookies we use:

• Essential Cookies: These are necessary for the website to function properly (e.g., maintaining your session).
• Performance Cookies: These help us analyse how visitors use our website to improve its performance and functionality.
• Functional Cookies: These allow the website to remember your preferences and provide a more personalised experience.
• Advertising and Analytics Cookies: These cookies collect information to track and analyse the effectiveness of advertisements and help us understand user behavior.

You can control or disable cookies by adjusting the settings in your web browser. However, some features of our website may not function properly if you disable certain cookies.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes using encryption, firewalls, and other security measures to safeguard the data we collect. However, please note that no data transmission over the internet or method of electronic storage is 100% secure.

Your Rights

Under the Privacy Act 2020, you have the right to:

• Access your personal information
• Request correction of your personal information
• Request the deletion of your personal information (subject to certain exceptions)
• Opt-out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly

If you wish to exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

ProtecXion

Flatbush, Auckland, 2019

Roydv@protecxion.nz